Our operations and behaviour shall always be characterised by our values: open, simple and caring. All our operations at Swedbank Försäkring shall be characterised by a high ethical standard, where we evaluate every business transaction, relationship and activity based on our ethical norms and approach.

It is important that risks and irregularities are detected and addressed. An internal alert (whistleblowing) process has been established for Försäkring, where our employees and other stakeholders can openly or anonymously report potential or actual irregularities or failures to comply with external and internal rules or regulations.

What can be reported?

If you suspect any risks, irregularities or similar within Swedbank Försäkring it's important that this is being reported through our internal alert (whistleblowing) process. You don't have to have any proof to report your suspicion, but all messages should be reported in good faith.

Customer complaints or issues related to personal dispute should not be reported through our whistleblowing process.

You may report anonymously but we encourage you to report openly by providing your own name and contact details, as all reports are handled with strict confidentiality. All reports and messages received will be handled with the utmost confidentiality.

Swedbank Försäkring undertakes not to investigate your identity. Reporting of potential or actual irregularities will not affect your terms of employment or lead to any personal disadvantages as a result.